Monday, November 2, 2015

Computer Management Assitants

JOB TITLE: Computer Management Assistant, FSN- 9; FP-5*
ANNOUNCEMENT NUMBER: 18/15
OPENING DATE: March 31, 2015
CLOSING DATE: April 14, 2015
WORK HOURS: Full-time; 40 hours/week
SALARY: Ordinarily Resident (OR): ZK 146, 075.11 p.a. (Starting salary) (Position Grade: FSN- 9); *Not-Ordinarily Resident (NOR): $ 50, 883.00 USD p.a. (Starting salary determined by Washington) (Position Grade: FP-5)
The U.S. Embassy in Lusaka is seeking to hire two individuals for the Computer Management Assistant positions in the Mission’s Information Management Office.
BASIC FUNCTION OF POSITION
As a member of the Information Systems Center (ISC) team, the Computer Management Assistant (CMA) shares responsibility in the , administration, operation and maintenance of post’s Sensitive But Unclassified (SBU) Local Area Network (LAN), Dedicated Internet Network (DIN), wireless tail circuits, telephone systems, mobile communication devices, portable communications devices, Audio Visual (AV) systems, radio systems, Automated Digital Processing (ADP) input/output devices, and all systems’ associated hardware and software. The incumbent provides expert technical support to diplomats, including the management of a local Blackberry Enterprise Server (BES), Blackberry mobile devices, laptops, notebooks, satellite telephones, and cellular telephones. The CMA provides expert technical support to the Consular section and must be able to install, configure, and maintain proprietary Consular Affairs (CA) applications and CA hardware components. The CMA provides on-the-spot expert technical assistance to Embassy AV users. S/He is also responsible for handheld and mobile radio sets.
A copy of the complete position description listing all duties and responsibilities is available in the Human Resources Office.
To request a copy of the position description, send an email to HR_Lusaka@state.gov. An Equal Opportunity Employer
QUALIFICATIONS REQUIRED
All applicants must address each selection criterion detailed below with specific and comprehensive information supporting each item.
SELECTION PROCESS
  1. A Bachelor’s degree in Computer Science, Computer Technology, Information Science, Computer Engineering, Mathematics, Electrical Engineering or Business Administration is required.
  2. At least three years of progressively responsible network administration experience in a Microsoft Windows 2003 or 2008 server environment and Exchange 2010 mail server is required.
  3. Level IV Fluent English is required. Language proficiency will be tested.
  4. Knowledge of Local Area Network (LAN) and Wide Area Network (WAN) architecture, Internet Protocol (IP) routing strategies, electronics theory, and computer processing theory is required.
  5. Ability to troubleshoot complex technical problems in a high-stress environment and exceptional customer service skills are required. Ability to succinctly describe and explain complex technical issues to both lay and technical audiences is required.
  6. A valid class B driver’s license is required. When fully qualified, U.S. Citizen Eligible Family Members (USEFMs) and U.S. Veterans are given preference. Therefore, it is essential that the candidate specifically address the required qualifications above in the application.
TO APPLY
Interested candidates for this position must submit the following for consideration of the application:
  1. Universal Application for Employment (UAE) as a Locally Employed Staff or Family Member (DS-174); or
  2. A current resume or curriculum vitae that provides the same information found on the UAE; or
  3. A combination of both; i.e. Sections 1 -24 of the UAE along with a listing of the applicant’s work experience attached as a separate sheet; plus
  4. Candidates who claim U.S. Veterans preference must provide a copy of their Form DD-214 with their application. Candidates who claim conditional U.S. Veterans preference must submit documentation confirming eligibility for a conditional preference in hiring with their application. An Equal Opportunity Employer
  5. Any other documentation (e.g., essays, certificates, awards) that addresses the qualification requirements of the position as listed above.
SUBMIT APPLICATION TO:
The Human Resources Office American Embassy Subdivision 694/Stand 100, Ibex Hill Road, Lusaka District, P.O. Box 31617, Lusaka. HR_Lusaka@state.gov (Emailed applications preferred, but not required.)
POINT OF CONTACT Email: HR_Lusaka@state.gov
CLOSING DATE FOR THIS POSITION: APRIL 14, 2015
The U.S. Mission in Lusaka provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. The Department of State also strives to achieve equal employment opportunity in all personnel operations through continuing diversity enhancement programs. The EEO complaint procedure is not available to individuals who believe they have been denied equal opportunity based upon marital status or political affiliation. Individuals with such complaints should avail themselves of the appropriate grievance procedures, remedies for prohibited personnel practices, and/or courts for relief.
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