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Airtel Zambia is the number ONE service provider covering every district in Zambia and offering the widest range of tariffs & Value Added Services on the market suiting all our subscribers.

Airtel Zambia is currently looking for suitably qualified person to fill in the position of;

Reporting to: Network Quality Manager

• Accountable for ensuring Network Quality of Service
• Coordination with TSG, CSD team to capture and analyse the customer complaints and resolution
• Daily basis NW performance check and corrective initiatives.
• Tracking of Optimization activities and close coordination with Partners, Sub-Contractors in order to ensure right implementation.
• Quality assurance coordination for all new implementation and Changes/ Modification.
• Parameter Change Control and adherence to Approval Management. Pre & Post Changes assurance.
• Regulatory KPIs measurement and assurance to meet all KPIs
• ZBM coordination, Zonal Partner team coordination
• MAPA values and formula assurance

• Bachelor’s Degree in Electronics and Communications OR IT/Computer Science
• Able to operate in a performance driven organization
• Should have led technical function of a similar scale
• Relevant Experience (Type of experience and minimum number of years)
• 6-9 years’ experience with concentrated experience of >4 years in GSM telecom industry with hands-on in 3G, 2G RAN/CORE domain and specific to Ericsson, NSN and Huawei.
• Work experience in RAN system Quality and RAN Optimization skill sets.
• Deep understanding of 2G & 3G RAN KPIs

• Business awareness
• Excellent interpersonal skills
• Excellent and effective communications skills, both orally and in writing
• Customer Oriented
• Good team player.
• Strong Co-ordination & Review Management Skill
• Thorough end to end knowledge to micro manage problems
• Strong Driving Ability
• Immaculate convincing powers so that is able to drive MS & MC Partners.
• Strong Inter Group Communication and Interpersonal skills.
• Team Player and Needs to transfer skills

Closing date
Suitable candidates are required to send their application & Curriculum vitae to jobs@zm.airtel.com. Closing date for applications is Friday 17th April, 2015.