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Precision Recruitment International (PRI) is a privately owned recruitment company with offices in Zambia, Zimbabwe (HQ) and Mozambique. P.R.I provides the best possible recruitment services. P.R.I pro-actively builds relationships with people in developing industries in the various regional countries in order to acquire the best prospects and placements.

A Womens Fertility clinic that house one of the largest groups of dedicated specialists in the fields of gynaecology, fertility and maternity in East and Central Africa is opening in Zambia. They are looking for a General Manager.

• Oversees day-to-day clinical and non-clinical operations and assists clinical and laboratory department managers with their respective department operations.
• Supervise administrative, financial, call center, reception and sales/marketing staff.
• Qualitative and quantitative reporting to analyze the overall operation (e.g., New Patient Reporting, New Patient Retention, Patient Satisfaction, Department QA/QC, Financial, Sales/Marketing, etc.).
• Responsible for the organization, agenda and minutes of leadership meetings.
• Handles all patient complaints in collaboration with department managers.
• Collaborates on Human Resources issues and is directly responsible for general HR duties (e.g., Payroll, LOA, Disability, Workers’ Compensation, etc.).
• Assists and supports department managers and is responsible for recruitment, selection, retention and training of clinical and non-clinical practice personnel to maximize profits and to minimize turnover.
• Monitors staff levels to ensure that they are appropriate for the delivery of the highest quality services.
• Develops and maintains non-clinical job descriptions and policies and procedures.
• Assists the leadership team in maintaining high standards of staff performance by coaching, mentoring, counseling, planning, monitoring and appraising job results.
• Collaborates and maintains the coordination, communication, and overall operations among ancillary providers or services
• Perform non-clinical process improvement efforts yielding better operational flow, operational revenue, and efficient processes.
• Collaborates on with ongoing Quality Improvement and Risk Management initiatives.
• Assists and supports in the external audit process such as laboratory, credentialing and licensure processes , and ensures compliance with all state requirements.

• Atleast 5 years experience of managing a clinic
• Credential of physicians and allied health professionals as required.

If you have the desired qualifications, skills and experience then please send your CV to Tara Collett on tcollett@priconsultants.com.